Frequently Asked Questions
Do you help with insurance claims?
Yes. We’re insurance claim professionals, and we navigate the entire process with you from start to finish. From the first inspection to the final details, you won’t have to figure it out alone.
What are your company values?
Everything we do is guided by four core values: honesty, integrity, drive, and commitment. That means clear, honest conversations, standing behind our work, and showing up ready to do the job right. These values shape every project, from the first call to the finished result.
What brands do you work with?
We install Atlas shingles for roofing and CertainTeed for siding. Our team will walk you through every material option in plain terms, so you know exactly what’s going on your home.
Do you offer financing?
Yes. We offer multiple financing plans, including deferred payment options, so you can move forward on your project and pay over time. You can prequalify through our financing partner, and our team will help you find a monthly payment that fits your budget.
What roofing options do you offer?
We keep it simple with three tiers: Class 3 Atlas shingles, Class 4 Atlas impact-rated shingles, and premium stone-coated metal. Class 4 shingles add a 150 MPH wind rating, algae resistance, and possible insurance premium savings, depending on your provider. Our team will help you find the right fit for your home and goals.
What warranties come with a new roof?
Every new roof comes with a 10-year workmanship warranty and a 50-year manufacturer warranty on shingles. If something isn’t right with our work, we’ll come back and fix it. Siding projects come with warranty coverage as well, and our team will explain the details.
What happens during my inspection?
Our team will start by asking about your home, how long you’ve lived there, and what you’ve noticed. Then we’ll take a close look and explain what we find. If a replacement makes sense, we’ll walk you through your options so you can make a confident decision.
Do you charge for inspections?
No, every inspection is at no cost to you. We’ll take a close look at your home, explain what we find in plain terms, and walk you through your options so you know exactly where your home stands.
How soon can you inspect my home?
In many cases, we can get to your home the same day you reach out. Our team is available Monday through Friday, 9 AM to 7 PM, so just call or fill out our form and we’ll find a time that works for you.
What areas do you serve?
We’re based in Knoxville and serve communities across East Tennessee, including Farragut, Powell, Maryville, Oak Ridge, Clinton, Seymour, Sevierville, and Morristown. If you’re not sure whether we cover your area, give us a call, and we’ll let you know.
What services do you offer?
We specialize in full roof replacements, siding, and complete gutter replacements for homes across East Tennessee. Roofing is the heart of what we do, but having one team for your roof, siding, and gutters keeps your project simple. Whatever your project, you’ll get the same team and the same standard of quality.